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Shipping Policy

 

bullet We ship US Priority Mail for domestic destinations, and Air Mail to Canada.
bullet All orders UNDER $35.00 are charged  $5.95  in shipping.
bullet All orders OVER $35.00, are charged $3.99 in shipping.  This is NOT $5.95 AND $3.99.  If your order exceeds $35.00 you are charged $3.99 in shipping, which covers your shipping cost s up to $7.00.  
bullet Shipping costs are defined as all costs necessary to get your package to you safely. This INCLUDES Delivery confirmation and/or insurance if necessary for your package.  Packages receive delivery confirmation and/or insurance at our discretion.
bullet Packages which exceed $7.00 in shipping charges - will be charged the difference between $7.00 and what the actual shipping of the package was. (For example if your package costs $9.50 to ship, we would charge you an additional $2.50 to cover the extra shipping costs.) This is a separate transaction from your actual order and is charged to your credit card. Orders paid via Pay Pal that exceed the shipping allotment will be asked to email the money before the order is shipped. If you are paying by check and have ordered more than 70 sheets of cardstock or more than 3 punches, we recommend you email us to discuss shipping charges before sending us your check.  The VAST MAJORITY of our orders are not be charged the added expense.
bullet Each order is processed and usually sent within 48 hours.   Items that are temporarily out of stock will be refunded.   If a product is out of stock and we are expecting our delivery of that product  within a few days of your order being placed, we will HOLD your order until our shipment arrives in order to ship your order "complete."  
bullet We have a 14-day refund policy. See Customer Service for details.

INTERNATIONAL SHIPPING POLICY:

We will ship to international destinations (outside continental US and Canada) based on the following charges (US Funds only):

bullet Please note: WE ONLY SHIP TO INTERNATIONAL DESTINATIONS IF YOUR ORDER CAN BE INSURED BY THE POST OFFICE.  If your international destination is not "insurable" we will not ship your order. Many apologies, but we cannot guarantee its safe arrival if the post office can't.
bullet We charge the cost of your order.
bullet In addition, we charge Actual freight & customs charges.   International customers are automatically billed a flat rate shipping retainer of either $30 for orders that total up to $50.00 or $50 for orders that total over $50.00.   Once we know the actual charge of shipping the order, we REFUND the difference.    Orders are shipped, with few exceptions, within 36 hours.

 

 

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